--- title: How To Accept a Forwarded Ticket description: "Accept a forwarded ticket by clicking the \"Accept\" button in the notification email. Log in or sign up, and this will attach the ticket to your account!" --- [Skip to content](https://help.intix.com/accept-forwarded-ticket#main-content) [![INTIX](https://help.intix.com/hs-fs/hubfs/INTIX-LOGO-transparent.png?width=300&height=82&name=INTIX-LOGO-transparent.png)](https://www.intix.com.au/) - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) Open main navigation Close main navigation - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) - [Contact us](mailto:help@intix.com) [Contact us](mailto:help@intix.com) How can we help? - There are no suggestions because the search field is empty. 1. [INTIX Knowledge Base](https://help.intix.com/?hsLang=en-au) 2. [Self-Service - Tickets](https://help.intix.com/self-service-tickets?hsLang=en-au) 12 August 2025 # How To Accept a Forwarded Ticket ## You will receive a notification via email that someone is sending you a ticket. Click the "Accept" button within the email. A sample of what the notification email looks like: ![Accept ticket (1)](https://help.intix.com/hs-fs/hubfs/Accept%20ticket%20(1).png?width=670&height=553&name=Accept%20ticket%20(1).png) ### Click the "Accept" button that takes you to the login page: ![Accepting - Login page (1)](https://help.intix.com/hs-fs/hubfs/Accepting%20-%20Login%20page%20(1).png?width=670&height=482&name=Accepting%20-%20Login%20page%20(1).png) ### If you have an INTIX account: 1. Click the "**Accept**" button from the email. 2. **Log in** with your email address and password. This attaches the forwarded ticket to your account, and you'll see it in "My Tickets".. ### If you don't have an INTIX account yet: 1. Click the "**Accept**" button from the email. 2. Click "**Sign Up**" from the login page and follow the prompts to create a password This attaches the forwarded ticket to your account, and you'll see it in "My Tickets".   **IMPORTANT INFORMATION:** - **Forward / Accept**: A ticket is only transferred into your account once you have accepted it via the email notification. (If you don't accept it, it is not in your account. It remains in the original attendee's account)   *Questions? Email help@intix.com* - [Getting Started](https://help.intix.com/getting-started?hsLang=en-au) - [Organisation Settings & Account Management](https://help.intix.com/organisation-settings-account-management?hsLang=en-au) - [All about Events](https://help.intix.com/all-about-events?hsLang=en-au#main-content) - [Create a Ticketed Event](https://help.intix.com/all-about-events?hsLang=en-au#create-a-ticketed-event) - [Customer Order Management](https://help.intix.com/all-about-events?hsLang=en-au#customer-order-management) - [Managing your Reserved Seating in Events](https://help.intix.com/all-about-events?hsLang=en-au#managing-your-reserved-seating-in-events) - [Event Operations](https://help.intix.com/all-about-events?hsLang=en-au#event-operations) - [Personalising and Editing Events](https://help.intix.com/personalising-and-editing-events?hsLang=en-au) - [Optimising Events & Ticket Sales](https://help.intix.com/optimising-events-ticket-sales?hsLang=en-au) - [Memberships & Ticket Packages](https://help.intix.com/memberships-ticket-packages?hsLang=en-au) - [Marketing & Audience Management](https://help.intix.com/marketing-audience-management?hsLang=en-au) - [Reporting & Data Management](https://help.intix.com/reporting-data-management?hsLang=en-au) - [Self-Service - Tickets](https://help.intix.com/self-service-tickets?hsLang=en-au) [![INTIX logo white\_transparent background (1)-1](https://help.intix.com/hs-fs/hubfs/INTIX%20logo%20white_transparent%20background%20(1)-1.png?width=300&height=150&name=INTIX%20logo%20white_transparent%20background%20(1)-1.png "INTIX logo white_transparent background (1)-1")](https://help.intix.com/?hsLang=en-au) [mailto:help@intix.com](mailto:help@intix.com) Copyright © 2025, INTIX Ticketing Pty Ltd