--- title: All about Events | INTIX Knowledge Base description: Ticketing, Seat Maps, Event Operations, Door Sales and Scanning, Managing Customer Enquiries, Event Staff Roles --- [Skip to content](https://help.intix.com/all-about-events#main-content) [![INTIX](https://help.intix.com/hs-fs/hubfs/INTIX-LOGO-transparent.png?width=300&height=82&name=INTIX-LOGO-transparent.png)](https://www.intix.com.au/) - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) Open main navigation Close main navigation - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) - [Contact us](mailto:help@intix.com) [Contact us](mailto:help@intix.com) How can we help? - There are no suggestions because the search field is empty. 1. [INTIX Knowledge Base](https://help.intix.com/) 2. [All about Events](https://help.intix.com/all-about-events) # All about Events Ticketing, Seat Maps, Event Operations, Door Sales and Scanning, Managing Customer Enquiries, Event Staff Roles - [Reserved Seating Events: Including General Admission Areas](https://help.intix.com/reserved-seating-events-including-general-admission-areas) - [Process cash sales using Box Office](https://help.intix.com/process-cash-sales-using-box-office) - [Box Office Tax Invoice/Receipt for Customers (After Purchase or Post-Event)](https://help.intix.com/box-office-tax-invoice/receipt-for-customers-after-purchase-or-post-event) - [Name Change Tax Invoice receipt for Customer](https://help.intix.com/name-change-tax-invoice-receipt-for-customer) ## Create a Ticketed Event - [Enable Apple/Google Wallet in Event](https://help.intix.com/enable-apple/google-wallet-event) - [Ticket Category: Headers to organise tickets](https://help.intix.com/ticket-category) - [Create Ticket for Reserved Seat Event](https://help.intix.com/create-ticket-for-reserved-seat-event) - [Advanced Settings - Tickets in Event](https://help.intix.com/advanced-settings-tickets-in-event) - [Preview Your Event in Draft Mode](https://help.intix.com/preview-your-event-in-draft-mode) - [Add/Remove Units - Tickets in Event](https://help.intix.com/add/remove-units-tickets-in-event) - [Artist Lineup: Add a team, athlete, or performer](https://help.intix.com/artist-lineup) - [How to create an Event on INTIX](https://help.intix.com/how-to-create-an-event-on-intix) - [How to Create an Event](https://help.intix.com/how-to-create-an-event) - [How to change your Event Name](https://help.intix.com/how-to-change-your-event-name) - [Adding or editing a banner image to your event](https://help.intix.com/adding-editing-event-banner-image) - [Contact Organiser email - What is it and how to change it?](https://help.intix.com/contact-organiser-email) - [Adding or changing the venue for your event](https://help.intix.com/adding-changing-event-venue) - [Creating Tickets for your event](https://help.intix.com/add-ticket-category-to-event) - [Creating a Group Ticket option in your Reserved Seating Event](https://help.intix.com/add-group-ticket-0) - [Creating a Group Ticket option in your General Admission Event](https://help.intix.com/add-group-ticket) - [Pass On or Absorb Ticket fees](https://help.intix.com/pass-on-or-absorb-fees) - [Ticket Name Change - Everything organisers need to know](https://help.intix.com/event-organiser-info-ticket-name-change) - [Your event QR code](https://help.intix.com/event-qr-code) - [Customer Journey: Test your event setup](https://help.intix.com/customer-journey-test-event-setup) - [Publish your Event live](https://help.intix.com/publish-event-live) - [Now your event is LIVE! Managing your event](https://help.intix.com/managing-live-event) - [Copy a current or past event](https://help.intix.com/copy-event) - [Accreditation: What it is and how best to use it](https://help.intix.com/accreditation-what-it-is-and-how-best-to-use-it) - [FAQs for your event](https://help.intix.com/faqs-event) See less ▼ ## Customer Order Management - [Email Attendees](https://help.intix.com/email-attendees) - [Ticketing Email - Confirmation Email Reply, Contact Event Email](https://help.intix.com/emails-ticketing-confirmation-reply-contact) - [Move an attendee: Reserved Seating Membership or Event](https://help.intix.com/move-attendee-reserved-seating-membership-event) - [Cancelling an individual ticket from an order](https://help.intix.com/cancel-individual-ticket-from-order) - [Refunding an individual ticket from an order](https://help.intix.com/refund-individual-ticket-from-order) - [Cancelling and Refunding an entire order including or excluding fees](https://help.intix.com/cancelling-and-refunding-order) - [Refunding a Door Sale in INTIX Box Office](https://help.intix.com/refunding-door-sale-intix-box-office) - [Processing a partial refund without cancelling a ticket or order](https://help.intix.com/processing-partial-refund) - [Processing complimentary tickets for events](https://help.intix.com/processing-complimentary-tickets-events) - [How to Accept a Complimentary Ticket](https://help.intix.com/accept-complimentary-ticket) See less ▼ ## Managing your Reserved Seating in Events - [Seat maps: Managing allocation, sections, availability (Reserved Seat Events without members)](https://help.intix.com/manage-seat-map-events-without-members) - [Orphan Seats in a Reserved Seating event: To leave or not to leave?](https://help.intix.com/orphan-seats-reserved-seating-event) - [Create Unpaid Orders in Reserved Seating events](https://help.intix.com/unpaid-orders-reserved-seating-events) ## Event Operations - [Privacy Settings - Public or Private](https://help.intix.com/privacy-settings-public-or-private) - [How to find your links for Event, Organisation, Membership and Artist Pages](https://help.intix.com/how-to-find-your-links-for-event-organisation-membership-and-artist-pages) - [Troubleshooting the WisePad 3 card reader](https://help.intix.com/troubleshooting-the-wisepad-3-card-reader) - [Requirements for using WisePad 3 card reader](https://help.intix.com/requirements-wisepad-card-reader) - [Event Operations - running your events with INTIX](https://help.intix.com/event-operations) - [Event Days - Operations Checklist and Troubleshooting Guide](https://help.intix.com/event-days-operations-checklist-troubleshooting-guide) - [Add a staff member to your Event as a Scanner](https://help.intix.com/add-staff-member-to-event-as-scanner) - [Add a staff member to your Event as a Seller](https://help.intix.com/add-staff-member-to-event-as-seller) - [Add a staff member to your Event as a Customer Service Role](https://help.intix.com/add-staff-member-to-event-as-customer-service) - [Add someone to your Event as a View Only Role](https://help.intix.com/add-to-event-as-a-view-only-role) - [How To Accept Apple Ts and Cs before using Tap To Pay](https://help.intix.com/accept-apple-ts-and-cs-tap-to-pay) - [VIDEO: Install Box Office + Tap To Pay (0:32)](https://help.intix.com/video-install-box-office-tap-to-pay) - [VIDEO: Install Box Office + WisePad3 bluetooth reader (0:37)](https://help.intix.com/video-box-office-wisepad3-bluetooth-reader) - [Set up your INTIX POS device](https://help.intix.com/set-up-intix-pos-device) - [Box Office door sales using INTIX POS (S700/S710)](https://help.intix.com/box-office-door-sales-stripe-s700-s710) - [Box Office door sales using WisePad3 card reader](https://help.intix.com/box-office-door-sales-wisepad3-card-reader) - [Box Office door sales using Tap To Pay on phone](https://help.intix.com/box-office-door-sales-tap-to-pay-phone) - [Using Scanning Flags to manage ticket types on entry](https://help.intix.com/scanning-flags-manage-ticket-types) - [Using the INTIX Scanner app to control entry at your event: Scan in, Scan out](https://help.intix.com/intix-scanner-app) See less ▼ - [Getting Started](https://help.intix.com/getting-started) - [Organisation Settings & Account Management](https://help.intix.com/organisation-settings-account-management) - [All about Events](https://help.intix.com/all-about-events#main-content) - [Create a Ticketed Event](https://help.intix.com/all-about-events#create-a-ticketed-event) - [Customer Order Management](https://help.intix.com/all-about-events#customer-order-management) - [Managing your Reserved Seating in Events](https://help.intix.com/all-about-events#managing-your-reserved-seating-in-events) - [Event Operations](https://help.intix.com/all-about-events#event-operations) - [Personalising and Editing Events](https://help.intix.com/personalising-and-editing-events) - [Optimising Events & Ticket Sales](https://help.intix.com/optimising-events-ticket-sales) - [Memberships & Ticket Packages](https://help.intix.com/memberships-ticket-packages) - [Marketing & Audience Management](https://help.intix.com/marketing-audience-management) - [Reporting & Data Management](https://help.intix.com/reporting-data-management) - [Self-Service - Tickets](https://help.intix.com/self-service-tickets) [![INTIX logo white\_transparent background (1)-1](https://help.intix.com/hs-fs/hubfs/INTIX%20logo%20white_transparent%20background%20(1)-1.png?width=300&height=150&name=INTIX%20logo%20white_transparent%20background%20(1)-1.png "INTIX logo white_transparent background (1)-1")](https://help.intix.com/) [mailto:help@intix.com](mailto:help@intix.com) Copyright © 2025, INTIX Ticketing Pty Ltd