All about Events
Ticketing, Seat Maps, Event Operations, Door Sales and Scanning, Managing Customer Enquiries, Event Staff Roles
Create a Ticketed Event
- How to create an Event on INTIX
- How to Create an Event
- How to change your Event Name
- Adding or editing a banner image to your event
- Contact Organiser email - What is it and how to change it?
- Adding or changing the venue for your event
- Adding a Ticket Category to your event
- Pricing options: Add Ticket Types to your Event
- Adding a Group Ticket to your Event
- Should I pass on or absorb fees?
- Ticket Name Change - Everything organisers need to know
- Your event QR code
- Customer Journey: Test your event setup
- Publish your Event live
- Now your event is LIVE! Managing your event
- Copy a current or past event
- Accreditation: What it is and how best to use it
- FAQs for your event
Customer Order Management
- Ticketing Email - Confirmation Email Reply, Contact Event Email
- Move an attendee: Reserved Seating Membership or Event
- Cancelling an individual ticket from an order
- Refunding an individual ticket from an order
- Cancelling and Refunding an entire order
- Refunding a Door Sale in INTIX Box Office
- Processing a partial refund
- Processing complimentary tickets for events
- How to Accept a Complimentary Ticket
Managing your Reserved Seating in Events
Event Operations
- Event Operations - running your events with INTIX
- Event Days - Operations Checklist and Troubleshooting Guide
- Add a staff member to your Event as a Scanner
- Add a staff member to your Event as a Seller
- Add a staff member to your Event as a Customer Service Role
- Add someone to your Event as a View Only Role
- How To Accept Apple Ts and Cs before using Tap To Pay
- VIDEO: Install Box Office + Tap To Pay (0:32)
- VIDEO: Install Box Office + WisePad3 bluetooth reader (0:37)
- Set up your INTIX POS device
- Box Office door sales using INTIX POS
- Box Office door sales using WisePad3 card reader
- Box Office door sales using Tap To Pay on phone
- Using Scanning Flags to manage ticket types on entry
- Using the INTIX Scanner app to control entry at your event: Scan in, Scan out