--- title: Change the name on your ticket description: You can change the name on a ticket and send it to someone else, though please note that there are fees involved. --- [Skip to content](https://help.intix.com/change-name-on-ticket#main-content) [![INTIX](https://help.intix.com/hs-fs/hubfs/INTIX-LOGO-transparent.png?width=300&height=82&name=INTIX-LOGO-transparent.png)](https://www.intix.com.au/) - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) Open main navigation Close main navigation - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) - [Contact us](mailto:help@intix.com) [Contact us](mailto:help@intix.com) How can we help? - There are no suggestions because the search field is empty. 1. [INTIX Knowledge Base](https://help.intix.com/?hsLang=en-au) 2. [Self-Service - Tickets](https://help.intix.com/self-service-tickets?hsLang=en-au) 12 August 2025 # Change the name on your ticket ### To change the name on a ticket you purchased simply follow the steps below: 1. Login to INTIX using the email and password you used to purchase tickets AU - [intix.com.au](http://intix.com.au/) NZ - [intix.co.nz](http://intix.co.nz/) UK - [intix.co.uk](https://www.intix.co.uk/) US - [intix.com](http://intix.com/) 2. Under **My Orders**, locate the order containing the ticket(s) you wish to Name Change 3. Click **View Order** 4. Click **Change Name** 5. Complete the steps on screen to finalise your Name Change **NOTE:** - **There are fees associated with a name change**. These fees vary between different events and will be presented to you when you enter into the Name Change process. - If you purchased tickets via another company you will need to contact them directly. You can only use INTIX to change the names on tickets originally purchased from INTIX. - If a friend purchased the ticket for you on your behalf, they will need to log into their account and complete the name change. **Option**: [Forwarding a ticket](https://help.intix.com/forward-ticket-to-another-attendee?hsLang=en-au) - this is simple and free! You can send your ticket to someone else and it will go into their account (once they accept the ticket), but the ticket will still have the original name on it. It depends on the type of event, whether they are checking names against individual tickets. More often than not, it is just a matter of scanning a barcode to gain entry, but we cannot advise whether this is the option for you. *Questions? Email help@intix.com* - [Getting Started](https://help.intix.com/getting-started?hsLang=en-au) - [Organisation Settings & Account Management](https://help.intix.com/organisation-settings-account-management?hsLang=en-au) - [All about Events](https://help.intix.com/all-about-events?hsLang=en-au#main-content) - [Create a Ticketed Event](https://help.intix.com/all-about-events?hsLang=en-au#create-a-ticketed-event) - [Customer Order Management](https://help.intix.com/all-about-events?hsLang=en-au#customer-order-management) - [Managing your Reserved Seating in Events](https://help.intix.com/all-about-events?hsLang=en-au#managing-your-reserved-seating-in-events) - [Event Operations](https://help.intix.com/all-about-events?hsLang=en-au#event-operations) - [Personalising and Editing Events](https://help.intix.com/personalising-and-editing-events?hsLang=en-au) - [Optimising Events & Ticket Sales](https://help.intix.com/optimising-events-ticket-sales?hsLang=en-au) - [Memberships & Ticket Packages](https://help.intix.com/memberships-ticket-packages?hsLang=en-au) - [Marketing & Audience Management](https://help.intix.com/marketing-audience-management?hsLang=en-au) - [Reporting & Data Management](https://help.intix.com/reporting-data-management?hsLang=en-au) - [Self-Service - Tickets](https://help.intix.com/self-service-tickets?hsLang=en-au) [![INTIX logo white\_transparent background (1)-1](https://help.intix.com/hs-fs/hubfs/INTIX%20logo%20white_transparent%20background%20(1)-1.png?width=300&height=150&name=INTIX%20logo%20white_transparent%20background%20(1)-1.png "INTIX logo white_transparent background (1)-1")](https://help.intix.com/?hsLang=en-au) [mailto:help@intix.com](mailto:help@intix.com) Copyright © 2025, INTIX Ticketing Pty Ltd