---
title: Forward a ticket to another attendee
description: It is fast and free to forward a ticket to someone else from within your INTIX account!
---

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27 October 2026

# Forward a ticket to another attendee

## Did you buy tickets to an event for friends or family? This function allows you to send a ticket to the person you bought it for. It's fast and it's free!

**IMPORTANT INFORMATION:**

- **Forward / Accept**: A ticket is only transferred out of your account once the person you've forwarded it to **accepts** it via the email you sent it to. (If the person you forwarded it to *doesn't* accept the ticket it will remain in your account)
- **Cancel Forward**: You may cancel a forward up until someone accepts it
- If you forward the same ticket to multiple email addresses the first person to accept it gets it
- If you have been forwarded a ticket and the link shows is expired it means the ticket was also forwarded to someone else and they have already accepted it
- Forwarding more than 1 ticket, the receiver can accept all tickets in one click.

### To forward a ticket from your account:

1. From the Confirmation email, click "View and manage your order online"  
   -OR-
2. Login to INTIX  
   AU - [intix.com.au](https://www.intix.com.au/)  
   NZ - [intix.co.nz](https://www.intix.co.nz/)  
   UK - [intix.co.uk](https://www.intix.co.uk/)  
   US - [intix.com](http://intix.com/)  
    \> My Tickets \> Select the order you want to forward tickets from
3. Click "Forward "

![Sample Forward Ticket](https://help.intix.com/hs-fs/hubfs/Sample%20Forward%20Ticket.png?width=670&height=404&name=Sample%20Forward%20Ticket.png)

### Enter the email address and name of recipient, select the ticket you want to send:

![forwarding my friend ticket](https://help.intix.com/hs-fs/hubfs/forwarding%20my%20friend%20ticket.png?width=670&height=617&name=forwarding%20my%20friend%20ticket.png)

### Confirmation of forward:

![ticket-transfer-email-edited-hires](https://help.intix.com/hs-fs/hubfs/ticket-transfer-email-edited-hires.png?width=536&height=1065&name=ticket-transfer-email-edited-hires.png)

 

### Now in your order, you see the pending forward:

![Forward Pending](https://help.intix.com/hs-fs/hubfs/Forward%20Pending.png?width=670&height=392&name=Forward%20Pending.png)

You may cancel the forward at any time up until the moment it gets accepted by the recipient. Click the **Cancel Forward** button.

***NOTE**: the name on a ticket should match the ticket holder's ID - this helps us to stamp out ticket scalping. Most event organisers require name verification, so if tickets and ID don't match, you may be refused entry -  and nobody wants that!*

*Questions?  Email help@intix.com*

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