--- title: "Seat maps: Managing allocation, sections, availability (Reserved Seat Events without members)" description: You can manage your seat map in real-time based on your unique needs (with our support) which places the flexibility, control, and personalisation in your organisation's hands. --- [Skip to content](https://help.intix.com/manage-seat-map-events-without-members#main-content) [![INTIX](https://help.intix.com/hs-fs/hubfs/INTIX-LOGO-transparent.png?width=300&height=82&name=INTIX-LOGO-transparent.png)](https://www.intix.com.au/) - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) Open main navigation Close main navigation - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) - [Contact us](mailto:help@intix.com) [Contact us](mailto:help@intix.com) How can we help? - There are no suggestions because the search field is empty. 1. [INTIX Knowledge Base](https://help.intix.com/?hsLang=en-au) 2. [All about Events](https://help.intix.com/all-about-events?hsLang=en-au) 3. [Managing your Reserved Seating in Events](https://help.intix.com/all-about-events?hsLang=en-au#managing-your-reserved-seating-in-events) 27 January 2026 # Seat maps: Managing allocation, sections, availability (Reserved Seat Events without members) ## Manage your seating map in real time to suit your event’s needs, putting flexibility, control, and personalisation in your hands while maximising financial potential. **First**, an INTIX team member will build out your venue's seat map per your specifications regarding reserved seating sections, corporate boxes, hospitality areas, etc. Every venue is unique, and we design the layout to suit your specific needs. Allow 5-7 business days depending on size and complexity of your venue. Once the seating map has been built you will then be able to create your event.  **Note: This article is for managing your reserved seating map at event level only, excluding members.** ##### Seat map requirements - **Venue details**: venue name and address - **Venue layout**: architectural drawing, or document with a top view - **Section** names, **row** labels, **seat** numbers (ex. Section: Gold, Row: A, Seat: 1) - Any **accessible**, or **restricted view** seating - Provide any logos and specify any other visual elements you’d like included on your seating map for your customers After reviewing and confirming your seating map, you’re all set to create your event. #### **Create your event using Reserved Seating, does not include members** If this is the first event of the season, set it up fully, then use the **Copy Event** feature to duplicate it for all subsequent events. 1. Log in \> Host An Event \> Create Event 2. Fill out **Basic Info** for your event (Title, venue, date, time etc) 3. \*At this stage you can manipulate the URL string 4. Save & Continue ![Screen Shot 2026-01-13 at 12.24.16 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-01-13%20at%2012.24.16%20pm.png?width=380&height=246&name=Screen%20Shot%202026-01-13%20at%2012.24.16%20pm.png) ![Screen Shot 2026-01-13 at 12.24.41 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-01-13%20at%2012.24.41%20pm.png?width=377&height=359&name=Screen%20Shot%202026-01-13%20at%2012.24.41%20pm.png) For this purpose, we will skip the next step, **Event Details** and move onto **Tickets**. 5\. Select Event Type: "**Reserved Seating: does not include members/season tickets**" ![Reserved Seating excludes members season tickets](https://help.intix.com/hs-fs/hubfs/Reserved%20Seating%20excludes%20members%20season%20tickets.png?width=670&height=205&name=Reserved%20Seating%20excludes%20members%20season%20tickets.png) 6\. Select the current/relevant seating map Your seat map will appear on the **Seat Status** view as default.  By selecting '*does not include members season/tickets'*, all seats will default to 'Single Event Seats' You will see the legend on the left identifying all seat status options. Assign or Update Seat Status by selecting the seats, hold down shift and drag with mouse to select multiple seats, the navigate to **Update Seat Status** choosing Available, On Hold, Unavailable. **What is a Seat Status?** - **Available:** is a seat available to be sold. If a seat has originally been assigned as On Hold or Unavailable, you are able to update the status and assign it as Available - **On Hold:** allows you to allocate tickets in the back-end of your system while the public are not able to select them. - **Unavailable:** is one that is intentionally blocked from being sold or booked in your system. ![Screen Shot 2026-01-22 at 11.01.40 am](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-01-22%20at%2011.01.40%20am.png?width=670&height=395&name=Screen%20Shot%202026-01-22%20at%2011.01.40%20am.png) 7\. Price Category, add price options and create new categories    - Click **Edit Prices**, select the default **Tickets**. You are able to re-name it to suit your event, ie. Reserved Seating. - Select **Add New Price** - Enter the **Price label** ie. Reserved Seating - Adult - Enter **Price** - Enter **Available from and until dates** - Enter **Available from and until time** - Select **Visibility** from dropdown options - Select **Show on Box Office** from dropdown options - **SAVE** - Select **Add New Price** for all remaining price options under the category (ie. Concession, Child, Family) This will apply to all seats, if you have different price categories you will need to select **Create New Category** - Click **Edit Prices** \> select **Create New Category** - Type the **Price Category title** ie. VIP**,** press enter - Click on the newly created price category title to create the price options - Select **Add New Price** - Enter the **Price label** ie. VIP - Enter **Price** - Enter **Available from and until dates** - Enter **Available from and until time** - Select **Visibility** from dropdown options - Select **Show on Box Office** from dropdown options - **SAVE** - Select **Add New Price** for all remaining price options under the category - Repeat for all additional Price Categories and price options ![Screen Shot 2026-01-13 at 2.24.35 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-01-13%20at%202.24.35%20pm.png?width=365&height=376&name=Screen%20Shot%202026-01-13%20at%202.24.35%20pm.png) 8. *Optional:* Change colour of seats to visually identify different Price Categories To customise seat colours, click on the dot next to the ticket category and paste your preferred HEX code. Use the dropdown arrows to select and enter RGB code if preferred. ![Screen Shot 2026-01-13 at 2.59.00 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-01-13%20at%202.59.00%20pm.png?width=383&height=235&name=Screen%20Shot%202026-01-13%20at%202.59.00%20pm.png) 9\. Allocate Price Category to reserved seats 1. While in Event \> Tickets \> Price Category 2. Select seats, multiple seats/areas - hold down the shift key and drag using the mouse 3. Select **Update Price Category** \> select relevant price category allocating to selected seats 4. Repeat step 2 & 3 to allocate all reserved seat Price Categories The example below shows all VIP Seats in HEX colour Gold and the remaining are assigned to Reserved Seat.  #### ![Screen Shot 2026-01-22 at 1.34.01 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-01-22%20at%201.34.01%20pm.png?width=670&height=419&name=Screen%20Shot%202026-01-22%20at%201.34.01%20pm.png) #### **Potential Revenue** You will see a Financial Information box displayed at the bottom left of your screen which will show you potential revenue for your event according to the average prices created.  #### **Password-protecting single event seats** - You may want to offer an exclusive access pre-sale with an Unlock Code - You may want to offer the Away team the opportunity to purchase seats behind their team's bench 1. While in Event \> Tickets \> Price Category 2. Select Edit Prices 3. Select the Price Category to apply the unlock code (in this case "Reserved Seating") 4. Create a code of your choosing 5. Select to Show in Legend 6. Click anywhere to save the update **![Screen Shot 2026-01-14 at 2.36.55 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-01-14%20at%202.36.55%20pm.png?width=383&height=266&name=Screen%20Shot%202026-01-14%20at%202.36.55%20pm.png)** #### **Copy Event!** Now that your seating map is set in place and built out, and your first event is created, you can duplicate this event for a series, simply changing the title, dates and any other details. Read this article: [Copy a current or past event](https://help.intix.com/copy-event?hsLang=en-au)   *Questions? Email your Account Executive or help@intix.com*   - [Getting Started](https://help.intix.com/getting-started?hsLang=en-au) - [Organisation Settings & Account Management](https://help.intix.com/organisation-settings-account-management?hsLang=en-au) - [All about Events](https://help.intix.com/all-about-events?hsLang=en-au#main-content) - [Create a Ticketed Event](https://help.intix.com/all-about-events?hsLang=en-au#create-a-ticketed-event) - [Customer Order Management](https://help.intix.com/all-about-events?hsLang=en-au#customer-order-management) - [Managing your Reserved Seating in Events](https://help.intix.com/all-about-events?hsLang=en-au#managing-your-reserved-seating-in-events) - [Event Operations](https://help.intix.com/all-about-events?hsLang=en-au#event-operations) - [Personalising and Editing Events](https://help.intix.com/personalising-and-editing-events?hsLang=en-au) - [Optimising Events & Ticket Sales](https://help.intix.com/optimising-events-ticket-sales?hsLang=en-au) - [Memberships & Ticket Packages](https://help.intix.com/memberships-ticket-packages?hsLang=en-au) - [Marketing & Audience Management](https://help.intix.com/marketing-audience-management?hsLang=en-au) - [Reporting & Data Management](https://help.intix.com/reporting-data-management?hsLang=en-au) - [Self-Service - Tickets](https://help.intix.com/self-service-tickets?hsLang=en-au) [![INTIX logo white\_transparent background (1)-1](https://help.intix.com/hs-fs/hubfs/INTIX%20logo%20white_transparent%20background%20(1)-1.png?width=300&height=150&name=INTIX%20logo%20white_transparent%20background%20(1)-1.png "INTIX logo white_transparent background (1)-1")](https://help.intix.com/?hsLang=en-au) [mailto:help@intix.com](mailto:help@intix.com) Copyright © 2025, INTIX Ticketing Pty Ltd