--- title: Negotiating lower transaction fees with Stripe description: If you have a very high volume of ticket sales, you may be eligible for a reduced transaction fee through Stripe. --- [Skip to content](https://help.intix.com/negotiating-lower-stripe-transaction-fees#main-content) [![INTIX](https://help.intix.com/hs-fs/hubfs/INTIX-LOGO-transparent.png?width=300&height=82&name=INTIX-LOGO-transparent.png)](https://www.intix.com.au/) - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) Open main navigation Close main navigation - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) - [Contact us](mailto:help@intix.com) [Contact us](mailto:help@intix.com) How can we help? - There are no suggestions because the search field is empty. 1. [INTIX Knowledge Base](https://help.intix.com/?hsLang=en-au) 2. [Organisation Settings & Account Management](https://help.intix.com/organisation-settings-account-management?hsLang=en-au) 1 October 2026 # Negotiating lower transaction fees with Stripe ## If you have a very high volume of ticket sales, you may be eligible for a reduced transaction fee through Stripe. ### Stripe Transaction Fees Stripe fees are **absorbed by default**. Depending on your annual transaction volume, you may be eligible to negotiate a **reduced transaction fee** directly with Stripe. Any discounted rate is negotiated between you and Stripe and applies to your individual Stripe account — it is not negotiated through INTIX. We want to help ensure you’re getting the most value from your relationship with Stripe, our preferred payment provider. **To contact Stripe and discuss whether you’re eligible for a reduced rate, visit:**   [https://stripe.com/au/contact/sales/partner/intix-ticketing](https://stripe.com/au/contact/sales/partner/intix-ticketing) **Important:** If Stripe approves a reduced rate for your account, please contact your **INTIX Account Manager** or help@intix.com so we can update the fees on your INTIX account and ensure your customers are charged correctly. ### Not-for-profit organisations Are you a registered not-for-profit organisation (NFP)? You may be eligible for reduced Stripe fees! [Read more here](https://help.intix.com/not-for-profit-stripe-transaction-fees?hsLang=en-au), reach out to Stripe, and then contact your INTIX Account Executive. - [Getting Started](https://help.intix.com/getting-started?hsLang=en-au) - [Organisation Settings & Account Management](https://help.intix.com/organisation-settings-account-management?hsLang=en-au) - [All about Events](https://help.intix.com/all-about-events?hsLang=en-au#main-content) - [Create a Ticketed Event](https://help.intix.com/all-about-events?hsLang=en-au#create-a-ticketed-event) - [Customer Order Management](https://help.intix.com/all-about-events?hsLang=en-au#customer-order-management) - [Managing your Reserved Seating in Events](https://help.intix.com/all-about-events?hsLang=en-au#managing-your-reserved-seating-in-events) - [Event Operations](https://help.intix.com/all-about-events?hsLang=en-au#event-operations) - [Personalising and Editing Events](https://help.intix.com/personalising-and-editing-events?hsLang=en-au) - [Optimising Events & Ticket Sales](https://help.intix.com/optimising-events-ticket-sales?hsLang=en-au) - [Memberships & Ticket Packages](https://help.intix.com/memberships-ticket-packages?hsLang=en-au) - [Marketing & Audience Management](https://help.intix.com/marketing-audience-management?hsLang=en-au) - [Reporting & Data Management](https://help.intix.com/reporting-data-management?hsLang=en-au) - [Self-Service - Tickets](https://help.intix.com/self-service-tickets?hsLang=en-au) [![INTIX logo white\_transparent background (1)-1](https://help.intix.com/hs-fs/hubfs/INTIX%20logo%20white_transparent%20background%20(1)-1.png?width=300&height=150&name=INTIX%20logo%20white_transparent%20background%20(1)-1.png "INTIX logo white_transparent background (1)-1")](https://help.intix.com/?hsLang=en-au) [mailto:help@intix.com](mailto:help@intix.com) Copyright © 2025, INTIX Ticketing Pty Ltd