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Accreditation: What it is and how best to use it

There are certain groups you will want to grant access on event days that don't require seats or tickets, for example, staff and volunteers, umpires, media etc. You can create Accreditation barcodes so they scan in and you have clear data of who is on site!

IMPORTANT: Issuing Accreditation is considered to be similar to issuing tickets, and therefore a fee is incurred. The fee is $0.99/barcode uploaded per event*. This is billed to you post-event. 

Example: if you have 100 Accreditation barcodes to upload, across 3 events, you will be billed $300.

*If you foresee having a lot of Accreditation lists, contact us at help@intix.com for bulk pricing.

Create an Accreditation Type

  1. Log in to your INTIX Account > Organisation Settings
    AU - intix.com.au
    NZ - intix.co.nz
    UK - intix.co.uk
    US - intix.com
  2. Accreditation > Add a new type, enter title of Accreditation ie. Umpires, Save Accreditation Type
  3. Repeat for all accreditation types required
  4. Close

Import List

Upload a .csv file for each accreditation type with the following columns exactly:
NOTE: If there is any unexpected data in other columns, such as heading titles, the .csv will not load

  • Column A: email address
  • Column B: first name
  • Column C: surname
  • Column D: a unique barcode (minimum 20 digits, mix of only UPPERCASE letters and numbers - we use https://www.random.org/strings where you can define the types and length of characters you want
  • Max 1000 accreditations per file

Once lists are uploaded, you can the search for individuals by name, filter by accreditation type, and export your accreditation list.

Add To Events

Select the lists you’d like to allocate to each individual event. As not all lists will apply to every event, keeping all lists within your organisation allows you to easily assign the relevant ones to each event as needed.

  1. Select the Accreditation Type(s) you would like to add, and to which of your live events NOTE: Accreditations cannot be sent to draft events
  2. Accreditations will now be in the Attendee List within your event! (View this via Manage attendees > Attendee List)

IMPORTANT STEP:

In The Event - Enable Accreditation entry to events

  1. Manage Attendees > Event Access Control
  2. Tick the box(es) of the Accreditation type(s) to allow access to event

At The Event - Scanning in with the INTIX Scanner app

  • Scan Accreditation ticket, or search by name and swipe in manually

You now have a clear view of who is on site at your event!

Deleting Accreditation Holders

If you no longer require certain accreditation holders to have access to your events, you can manage and remove their accreditation access from the list.

  1. Select the relevant list from the ‘All Accreditation Types’ dropdown.
  2. All accreditation holders currently allocated to that list will be displayed.
  3. You can remove accreditation holders individually by selecting the relevant person.
  4. To find a specific person, use the search function to search by name or email address.
  5. To remove multiple accreditation holders at once, select the checkbox in the top row above the list. This will select all accreditation holders displayed, allowing you to bulk delete them.
  6. You must type 'delete' in the field to confirm the deletion
  7. Notify Customers - this is switched on as a default and sends each customer an email letting them know their accreditation was cancelled.

Deleting Accreditation Types/List

To delete an accreditation type, you must first make sure there are no accreditation holders linked to it.

Follow these steps:

  1. Delete any accreditation holders associated with the accreditation type by following the steps outlined above.
  2. Once all accreditation holders have been removed, select + Accreditation Types.
  3. Find the accreditation type you want to delete in the list.
  4. Select the trash can icon next to the accreditation type.
  5. Confirm the deletion when prompted.

Note: An accreditation type cannot be deleted while there are accreditation holders associated with it.

Receiving Accreditation

  • Let your personnel know they are accredited, and they have a scannable ticket for that event in their INTIX account
  • If they have an INTIX account already, they’ll see it by logging in at
    AU - intix.com.au
    NZ - intix.co.nz
    UK - intix.co.uk
    US - intix.com 
  • or in the INTIX app
  • If the do not have an INTIX account, they go to 
    AU - intix.com.au
    NZ - intix.co.nz
    UK - intix.co.uk
    US - intix.com
  • or in the INTIX app and select the “forgot password” to set up a new password for the email address you have assigned their accreditation to

NOTE: Ongoing Events

  • From your Org Accreditation, you can send the same lists to multiple events, so your accredited personnel can scan in with the same barcode to each event (i.e. if you have the same Umpires officiating all events in a season/series)

 

Questions? Email your Account Executive or help@intix.com.