How to Add Custom Questions to Your Event
Custom Questions allow you to collect additional information from ticket buyers and attendees during checkout. This feature is ideal for gathering details such as dietary requirements, accessibility needs, next of kin or any event-specific information. Questions can be tailored to suit your event and help streamline planning, reporting, and on-the-day operations.
All information is captured in the Attendee Report. By default, the platform collects the buyer’s email address, mobile number, first and last name, postcode, and payment details during checkout.
Login to INTIX:
AU - intix.com.au
NZ - intix.co.nz
UK - intix.co.uk
US - intix.com
1. Go to Host An Event> Order Options > Order Form
2. Select + Add Question
3. Filling in the details:
-
select from dropdown Collect Information From - Buyer or Each Attendee
- Question Format - Short text or Dropdown
- enter Question Prompt ie. Dietary Requirements
- Enter Question Placeholder ie. enter your dietary requirements here
- Optional Settings: Show this question for specific ticket types
- SAVE
You can toggle Include Question on or off, set as Required or not and edit via the three-dots on the right.
When you export your attendee list via Manage Attendees > Attendee List, all answers will be included, making it easy to filter, sort, and prepare the information for your event.
Adding Custom Questions to your event:

Customer view of these questions at the checkout page:
Note: The Buyer-only question appears under Purchaser Information, while attendee questions appear under Ticket Verification, ensuring accurate details are collected for each person attending.

View of the dropdown

Questions? Email your Account Executive or help@intix.com