--- title: "Manually add a New Member: Reserved Seating" description: Adding a new reserved seat membership. This process is used to issue complimentary memberships. --- [Skip to content](https://help.intix.com/add-new-member-reserved-seating#main-content) [![INTIX](https://help.intix.com/hs-fs/hubfs/INTIX-LOGO-transparent.png?width=300&height=82&name=INTIX-LOGO-transparent.png)](https://www.intix.com.au/) - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) Open main navigation Close main navigation - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) - [Contact us](mailto:help@intix.com) [Contact us](mailto:help@intix.com) How can we help? - There are no suggestions because the search field is empty. 1. [INTIX Knowledge Base](https://help.intix.com/?hsLang=en-au) 2. [Memberships & Ticket Packages](https://help.intix.com/memberships-ticket-packages?hsLang=en-au) 4 November 2025 # Manually add a New Member: Reserved Seating ## This can be used if you wish to add in a complimentary membership. 1. Login to INTIX: AU - [intix.com.au](http://intix.com.au/) NZ - [intix.co.nz](http://intix.co.nz/) UK - [intix.co.uk](https://www.intix.co.uk/) US - [intix.com](http://intix.com/) 2. Memberships / Season Tickets \> Members \> Members Listing 3. Add Member \> Add Reserved Seating Member ![Screenshot 2025-11-05 at 10.01.00 am](https://help.intix.com/hs-fs/hubfs/Screenshot%202025-11-05%20at%2010.01.00%20am.png?width=651&height=285&name=Screenshot%202025-11-05%20at%2010.01.00%20am.png)   #### **Select the seat to allocate a member to, and choose the price option:** **![Screenshot 2025-11-05 at 10.05.52 am](https://help.intix.com/hs-fs/hubfs/Screenshot%202025-11-05%20at%2010.05.52%20am.png?width=670&height=364&name=Screenshot%202025-11-05%20at%2010.05.52%20am.png)** #### **Enter the member's email address, and at the payment screen - select "Complimentary" from the drop-down menu options:** Choose whether you want the member notified by email of their new membership. **![Screenshot 2025-11-05 at 10.08.47 am](https://help.intix.com/hs-fs/hubfs/Screenshot%202025-11-05%20at%2010.08.47%20am.png?width=558&height=378&name=Screenshot%202025-11-05%20at%2010.08.47%20am.png)** ### Your member receives an email notification. The membership is now visible on the free INTIX app. They automatically receive event-day tickets, visible in the app or their online account. They can forward the individual tickets to other attendees if they choose without sharing their full membership. \*If your member has never logged into INTIX previously, they'll need to generate a new password for the account you have created for them by issuing them a membership. They will click the link in the email and select "forgot password", following the prompts to reset and select a new password. ![Your Org](https://help.intix.com/hs-fs/hubfs/Your%20Org.png?width=670&height=743&name=Your%20Org.png)   *Questions? Email your Account Executive or help@intix.com.* - [Getting Started](https://help.intix.com/getting-started?hsLang=en-au) - [Organisation Settings & Account Management](https://help.intix.com/organisation-settings-account-management?hsLang=en-au) - [All about Events](https://help.intix.com/all-about-events?hsLang=en-au#main-content) - [Create a Ticketed Event](https://help.intix.com/all-about-events?hsLang=en-au#create-a-ticketed-event) - [Customer Order Management](https://help.intix.com/all-about-events?hsLang=en-au#customer-order-management) - [Managing your Reserved Seating in Events](https://help.intix.com/all-about-events?hsLang=en-au#managing-your-reserved-seating-in-events) - [Event Operations](https://help.intix.com/all-about-events?hsLang=en-au#event-operations) - [Personalising and Editing Events](https://help.intix.com/personalising-and-editing-events?hsLang=en-au) - [Optimising Events & Ticket Sales](https://help.intix.com/optimising-events-ticket-sales?hsLang=en-au) - [Memberships & Ticket Packages](https://help.intix.com/memberships-ticket-packages?hsLang=en-au) - [Marketing & Audience Management](https://help.intix.com/marketing-audience-management?hsLang=en-au) - [Reporting & Data Management](https://help.intix.com/reporting-data-management?hsLang=en-au) - [Self-Service - Tickets](https://help.intix.com/self-service-tickets?hsLang=en-au) [![INTIX logo white\_transparent background (1)-1](https://help.intix.com/hs-fs/hubfs/INTIX%20logo%20white_transparent%20background%20(1)-1.png?width=300&height=150&name=INTIX%20logo%20white_transparent%20background%20(1)-1.png "INTIX logo white_transparent background (1)-1")](https://help.intix.com/?hsLang=en-au) [mailto:help@intix.com](mailto:help@intix.com) Copyright © 2025, INTIX Ticketing Pty Ltd