Create your Membership Site

Set your Membership Site offline > select 'Click Here' to switch to offline mode
While off-line, preview how your site looks by going to Dashboard > View Membership Site. Super Admins can preview it by logging in via My Account on the public view.
Edit Membership Platform Title ie. to current season
Set your Platform Terminology ie. Membership/Members or Season Ticket/Season Ticket Holders
Customise Membership Site colours
Contact Information - email and phone number displayed on Membership Site
Privacy Policy
Notify Administrator: sends an email notification for every membership order to the selected Super Admins, as configured in Team Management at the Organisation level.
Background Image: specs - 2160px x 1220px JPEG, no larger than 1MB.
Logo image: specs - 250px x 250px PNG, no larger than 250KB.
Confirmation Receipt Text - customise your confirmation receipt text, plug your sponsors, include logos and links to boost engagement etc.
Special Instructions - this applies for Reserved Seating Memberships only: a pop up that will appear with your customised special instructions prior to customer entering the membership seating map. This function is not applied for General Admission memberships.

3. Seating Map/ Members Events

click on "Create New Season - Seat Map / GA"
enter Title for new seating map
select Venue
- Here you can choose to use an existing seating map, which will copy the previous season’s seating map, categories, and price options. You’ll then just need to update the Membership Categories, Price Options, Custom Pages and Images.

4. Membership Categories

Organisation Settings > Membership / Season Tickets > Membership Category
Select the Seating Map from the dropdown menu
Enter Membership Category Title
Visibility: 'Available to Public' or 'Admin Only'
Game Day Access: General Admission', 'Reserved Seating' or 'No Game Day Access'
If using Reserved Seating: apply a HEX colour code to visually differentiate seat colours by membership category, making it easier for both customers and staff to identify and manage each category.
Optional: Unlock Code for promo or exclusive access
Add Category
Once category is added, click Edit Details and enter Available Memberships (capacity)
Repeat steps for all available Membership Categories
Upload Membership Category image for each category: Specs 720px x 400px PNG, no larger than 500kb. This image will be displayed on the member’s digital membership in their INTIX app.

5. Price Options

Add Membership Price Option (top right of screen)
Select Membership Category from dropdown
Enter Price Point Title ie. Membership Category Title - Adult 18+
Enter Price
Select Add Membership Price Option
Select Edit (pencil icon) to enter remaining details attached to the price option
- Here you can edit the following
  - Price Option Title
  - Membership Category that the Price Options is attached to
- Create the Price Option to be Individual or Family (Group)
  - For Family or Group, select how many memberships the membership includes ie. Family 2A + 2C, select 4 or Group of 10, select 10
- Price - when creating a Family or Group option, this may change the originally entered total price, so be sure to adjust it here.
- Expires - enter the date the price option expires ie. end of the season. This is to ensure that member data goes into 'Past'
- Valid Date of Birth: Set the start and end date ranges when offering age-specific price options (ie. Adult 18+, Child ages 5–15, or Under 4).
- Display | Required: Use the toggles to collect additional information from the member at checkout. (refer to the screenshot below)

- Email Address: The purchaser will enter their own email by default. Enabling this toggle allows them to assign memberships to multiple individuals when buying more than one, or to purchase on behalf of others.
- Address: By default, the purchaser is required to enter their own address as a credit card security check but this toggle enables them to enter the addresses of each individual member when buying more than one, or purchasing on behalf of others.
- Display: Shows the question, but the customer can proceed with their purchase even if the information is not provided.
- Required: Makes the question mandatory; the customer must enter the information before completing the purchase.

6. Ticket Packages: Create multi-game packages giving a person choice of games to attend rather than a full season. Once purchased, the customer chooses the games/seats they wish to attend, limited to seat/price points you set.

Refer to this article How to set up a Flexible Ticket Package

7. Custom Pages: Creating Custom Pages for a membership site allows you to provide dedicated information and content for each Membership Category, organised under a menu for easy navigation.

Select Click Here to Add New Page

Menu Text: title it as "MEMBERSHIP" or "JOIN" (or your preferred title).
Tab through fields to auto-generate Page Title and URL
Add Page
Your Page Title will now appear in light grey within the menu banner, select it to continue the set up.
In the space provided, enter the details of what the membership includes. Use the toolbar to format and style the content as needed.
Option to set the page as a 'Home Page'
Upload a Banner image which will display across the top of the page. Specs: 2400px (wide) x 600px (high) PNG, JPEG smaller than 1MB
Video Banner URL: Allows you to display a short, looping video in the banner of a Custom Page, typically used on the Home page.
- Here's How to do it:
  - Upload an mp4 format video onto the internet somewhere, like your website and then get the URL for that file from https:// through to .mp4 inclusive

- - Note the video does flex size like the banner image in the background but suffice to say a landscape video will fit WAY better than a portrait video.
  - Note INTIX will not store the videos on our site or file storage.
Select Membership Category or Ticket Package that the page is referring to. This will automatically pull the associated price options to display on your membership site.

Attach To: This determines where the Custom Page appears in your menu. If you attach it to a menu title, it will appear as a dropdown under that title. If you attach it to 'Nothing', the page will display independently in the banner.
Visible to Public: Choose Yes to make your Custom Page visible to everyone on your membership site. Choose No to keep it hidden from the public until you’re ready to publish it.
Active Members Only: This setting restricts the Custom Page so that only current members can access it. It’s ideal for sharing exclusive content such as newsletters, special announcements, product launches, or other member-only information.
Close
Repeat for each Membership Category and Ticket Package available to the Public.

Note: There is no requirement to create a Custom Page for Membership Categories not available to the public.

8. Additional Settings

Payment Options: Offer members flexible payment options displayed at check-out, Pay in Full, Auto-Renew (with opt-out), or a custom Pay by Instalment schedule that works for your organisation.
Postage/Delivery Options: Offer postage/delivery options for Members pack or physical membership card
Custom Questions: Gain additional information from you members
Add Ons: Upsell opportunity for selling merchandise or collecting donations

9. Marketing

Tracking pixels: Add your Facebook and/or Google Tag Manager pixel ID. Tracking pixels can help you measure the impact of your marketing, advertising and analytics.
Contact Members: create eDMs and push notifications targeting specific audience segments.

10. Members: Manage all member records and reporting

Members Listing: View current and past members. Access member data and reporting information customise your reports using the settings cog to include the information you need
Add Member: Process memberships directly in the system using payment type (Cash or Credit Card), Complimentary reconciling all in the one platform.
Member Orders: See a complete history of all orders made by members
Instalment Payments: View all members currently on instalment plans

11. Reports: View reports to learn more about your members, sales and more.

Sales: Track your membership sales
Sales Summary: Overview of all membership sales, including fees
Instalments Summary: Overview of members or season ticketholders on instalment plans
Additional Item Purchases: Export a list of additional item purchases, including value and purchaser
Notes: Export notes on any members (does not include ticket packages or membership orders)
Venue: Monitor seating and entry access
Attendance: Dashboard of attendance grouped by category and frequency
Seating Summary: Export a list of members and their assigned seats
Finance: Review your financial reporting directly in Stripe
Payout Summary: Itemised review of previous and upcoming payouts

Next: Connect Stripe: Organisation > Payment Information
Make sure Stripe has all of your organisation's pertinent information (ABN, bank details, contact info etc) so you can take payments and receive Stripe payouts.

Connect Stripe and access your Funds

Ready, Set, Sell!

Questions? Email your Account Executive or help@intix.com

Create your Membership Site

The Membership site is branded to your organisation, and provides all the information your members need to know as supporters of your club.

Go to Organisation > Memberships / Season Tickets

Quick Links: Menu Overview