What name appears in customers' Credit Card Descriptor?
Your Credit Card Descriptor is what will appear on a customer's bank statement when they purchase one of your tickets.
This is just one part of the INTIX white label solution, making clear to your customers that they are buying tickets from your organisation.
To avoid confusion and potential chargebacks, we suggest choosing a clear descriptor that relates to your event, venue or company that a customer will recognise.
NOTE: The credit card descriptor has a limit of 22 characters, and can only be edited in Draft mode.
Your credit card descriptor will be automatically generated based off your event name if you don't update it. To check/update your credit card descriptor:
- Log in to your INTIX Account > Host An Event
- Payments & Tax > Payment Options
Edit the Statement Descriptor as needed.
Questions? Email your Account Executive or help@intix.com