--- title: "Customer Journey: Test your event setup" description: "Customer Journey: Test your event setup. View the user's purchase path to ensure details are in place before going live." --- [Skip to content](https://help.intix.com/customer-journey-test-event-setup#main-content) [![INTIX](https://help.intix.com/hs-fs/hubfs/INTIX-LOGO-transparent.png?width=300&height=82&name=INTIX-LOGO-transparent.png)](https://www.intix.com.au/) - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) Open main navigation Close main navigation - [Manage My Events](https://www.intix.com.au/manage/events) - [Organisation Settings](https://www.intix.com.au/manage/organization) - [Contact us](mailto:help@intix.com) [Contact us](mailto:help@intix.com) How can we help? - There are no suggestions because the search field is empty. 1. [INTIX Knowledge Base](https://help.intix.com/?hsLang=en-au) 2. [All about Events](https://help.intix.com/all-about-events?hsLang=en-au) 3. [Create a Ticketed Event](https://help.intix.com/all-about-events?hsLang=en-au#create-a-ticketed-event) 15 September 2025 # Customer Journey: Test your event setup ## Follow the front-end purchase process as you build your event. Before you publish ticket sales live, verify that everything displays properly. At any stage of the event build in Draft mode, check out the front-end ticketing page: - **Dashboard** (from the left side menu) where you'll view: **\> Your Event Information URL:** banner image and event details  **\> Your Ticketing URL:** Ticket categories and pricing options #### **Follow the customer journey:** On the event information page, select the **CLICK TO BUY TICKETS** button. Select a ticket. Click **Checkout** button. This brings you to the payment screen. This is also where any **custom questions** will display. This is where the customer fill in their name, email address, and payment details, and create an account if they haven't used INTIX before. *This is the last screen in the test process, as tickets cannot be issued before publishing the event.* You have now seen the process from your customer's perspective, and can edit details as needed before going live!    *Questions? Email your Account Executive or help@intix.com* - [Getting Started](https://help.intix.com/getting-started?hsLang=en-au) - [Organisation Settings & Account Management](https://help.intix.com/organisation-settings-account-management?hsLang=en-au) - [All about Events](https://help.intix.com/all-about-events?hsLang=en-au#main-content) - [Create a Ticketed Event](https://help.intix.com/all-about-events?hsLang=en-au#create-a-ticketed-event) - [Customer Order Management](https://help.intix.com/all-about-events?hsLang=en-au#customer-order-management) - [Managing your Reserved Seating in Events](https://help.intix.com/all-about-events?hsLang=en-au#managing-your-reserved-seating-in-events) - [Event Operations](https://help.intix.com/all-about-events?hsLang=en-au#event-operations) - [Personalising and Editing Events](https://help.intix.com/personalising-and-editing-events?hsLang=en-au) - [Optimising Events & Ticket Sales](https://help.intix.com/optimising-events-ticket-sales?hsLang=en-au) - [Memberships & Ticket Packages](https://help.intix.com/memberships-ticket-packages?hsLang=en-au) - [Marketing & Audience Management](https://help.intix.com/marketing-audience-management?hsLang=en-au) - [Reporting & Data Management](https://help.intix.com/reporting-data-management?hsLang=en-au) - [Self-Service - Tickets](https://help.intix.com/self-service-tickets?hsLang=en-au) [![INTIX logo white\_transparent background (1)-1](https://help.intix.com/hs-fs/hubfs/INTIX%20logo%20white_transparent%20background%20(1)-1.png?width=300&height=150&name=INTIX%20logo%20white_transparent%20background%20(1)-1.png "INTIX logo white_transparent background (1)-1")](https://help.intix.com/?hsLang=en-au) [mailto:help@intix.com](mailto:help@intix.com) Copyright © 2025, INTIX Ticketing Pty Ltd