How to Create an Event
Once your organisation is set up, creating an event is quick and easy. Have all your details in place, verify everything looks good, then you're ready to publish!
Once you click "SAVE" to create the event:
- You can exit and return to edit the draft event at your leisure.
- Some details can even be edited when your event is live and on sale, BUT! some details cannot be edited once the event is live (see notes at the bottom of this article)
- Advance preparation is key - check our guide to Preparing to Create an Event
Get started!
Login to INTIX:
AU - intix.com.au
NZ - intix.co.nz
UK - intix.co.uk
US - intix.com
> Host an Event > Create Event
BASIC INFO
- Event title generates the URL automatically from the title of your event. Every URL (web address) is unique and cannot be changed once you click "Save".
- Venue: type in venue name. If it is not on the list, click "Add Venue". Enter details in all fields, then click "Create Venue". Be sure add the address and the latitude and longitude of the location. See our guide on how create a venue, and find longitude and latitude, here.
- Select your time zone and currency.
EVENT DETAILS
- Upload an event banner image based on these specifications
- Add an event description in the text box below. This is where you sell the event to your customers so be sure to add details, like what is included with their ticket purchase, or any special things planned - get them excited to attend!
TICKETS
- Select the type of tickets that you are offering to the event:
-
- General admission (with or without members if you are using the INTIX membership platform)
- (with or without members - talk to the INTIX team via help@intix.com if you require a reserved seating map)
-
- Create Ticket Category and add a name and capacity (the amount of tickets that are available)
- Enter Ticket Capacity > Save
- Create Pricing Options (types: i.e. Adult 16+)
- Fill in details (i.e. price, available to/from) > Save
- Add Another Price Option for all ticket type (i.e. Concession, Child 5-15)
ORDER OPTIONS
- Confirmation Page: This is the screen that displays once the customer has completed their purchase (i.e. "Thanks for your purchase, or include an upsell, or link to merchandise...)
- Email Confirmation: This is the email the customer receives, confirming the summary of their purchase. Create a custom message with additional information (ie. map to your venue, parking tips, event info)
- Ticket Delivery: Check boxes if you want PDF tickets sent to customer via email. Otherwise, it is a digital only ticket (in the customer's INTIX account or the free INTIX app)
MANAGE ATTENDEES
- Event Access Control: which ticket types can get into which gates? Select applicable types or create new gates as needed (ie separate entrances for different ticket categories)
PAYMENTS & TAX
- Payment Options - make sure your Stripe account is set up through your Organisation to take payments and receive payouts
- Fees: Pass on or absorb? Pass on ticket fees to customers or absorb them into your costing. (Default is to pass on fees)
PUBLISH!
Check the front end customer purchase path to ensure it looks good, then you're ready to go live on sale!
NOTES: Can be edited vs cannot be edited after event creation:
Can NOT be edited:
- URL
- Organiser
- Curerncy
- Timezone
- Pass on/absorb fees
CAN be edited:
- Event title (but keep in mind the URL won't be changed accordingly)
- Banner image
- Venue
- Event Contact Email
- Event Dates and Times (and door times)
- Ticket prices and availability dates/times
- Ticket capacity
- Ticket delivery option
- Event Description and Confirmation Email
Questions? Email your Account Executive or help@intix.com