Radar Rules can help minimise the risk of fraud

Setting up Stripe Radar Rules can help to increase fraud prevention, and decrease the risk of chargebacks from fraudulent ticket buyers.

Talk to your INTIX Account Manager about your risk tolerances to help you decide what measures are necessary.

NOTE: It is important to implement these rules using a balanced approach, as requiring all customers to go through additional steps to complete the payment may decrease conversions.

The example below ensures all payments over $270 must use 3D Secure to ensure a liability shift, which means in the event of a chargeback the bank will be responsible and you won't lose out. The amount of $270 has been used in this example as it is assumed it is a higher value than the standard ticket types. As such, it will be used to ensure that large bookings or VIP packages will be protected from fraudulent ticket buyers as these transactions will be pushed through 3D Secure and verified by the card issuers bank.

1. Login to dashboard.stripe.com

2. Go to RADAR > Turn on Radar (30 day trial is fine)

3. Under RADAR > RULES add the following rule to ‘Request 3D Secure’

Request 3D Secure if

:amount_in_aud: >270.00

4. Add the same rule to 'Block Payment' to ensure the payment is blocked if 3D Secure is failed.

Under RADAR > RULES add the following rule to ‘Block Payment’

Block Payment if

:amount_in_aud: >270.00 AND !:has_liability_shift:

Questions? Contact your Account Executive or our tech team at help@intix.com