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Ticket Category: Headers to organise tickets

Ticket Categories help neaten up your ticket list on the event's ticket page. This functionality is particularly useful for events that include multiple workshops, clinics, sessions, or event days, but can also be used simply to organise similar ticket types together.  Assign ticket types to a category, adding distinction between groups of tickets.

Log in to your INTIX Account 
AU - intix.com.au
NZ - intix.co.nz
UK - intix.co.uk
US - intix.com
> Host An Event

Tickets page

  • Ticket Categories > Create Ticket Category

Create ticket category

  •  Enter Title of Category > Save

Screenshot 2026-05-07 at 3.33.27 pm

NOTE: To edit the title -  unattach from the ticket type then delete the ticket category title, create new category. 

Tickets page

  • Click on a ticket > select Edit, using the dropdown attach Ticket to Category

Screenshot 2026-05-07 at 3.38.25 pm

  • Assign all Ticket Types to Ticket Categories. Unassigned ticket types will display under the last Ticket Category in order.

  • Change sequence of ticket categories on the page by dragging and dropping categories into preferred order.
  • Group Tickets are automatically assigned to the Ticket Category that the tickets are drawn from.
    • You can only assign the group ticket to the category from whose capacity it draws.
    • You cannot assign the group ticket to a different category than from the capacity it draws from.

  • Show Categories: Tickets > Admission tab, enable the toggle 'Show Categories' to view which Ticket Categories are assigned to each Ticket type for cross-checking.

Screen Shot 2026-02-11 at 12.54.40 pm

Dashboard

  • Check your work! From the event Dashboard, Your Links, click the 'Your Ticketing URL' link to view the customer view of the event ticketing page.


Questions? Email your Account Executive or help@intix.com