---
title: Creating Tickets for your event
description: Adding a Ticket Category to your event
---

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1. [INTIX Knowledge Base](https://help.intix.com/?hsLang=en-au)
2. [All about Events](https://help.intix.com/all-about-events?hsLang=en-au)
3. [Create a Ticketed Event](https://help.intix.com/all-about-events?hsLang=en-au#create-a-ticketed-event)

25 June 2026

# Creating Tickets for your event

## Set up ticket types (ie. General Admission, VIP) with their own capacities, and add pricing options like Adult, Concession, or Child within each type.

To create a **Ticket Type** follow the steps below:

1\. Log in to your INTIX Account   
AU - [intix.com.au](http://intix.com.au/)  
NZ - [intix.co.nz](http://intix.co.nz/)  
UK - [intix.co.uk](https://www.intix.co.uk/)  
US - [intix.com](http://intix.com/)

2\. Host An Event \> Select Event \> **Tickets** \> **Create Ticket**

![Screen Shot 2026-02-10 at 1.31.38 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-10%20at%201.31.38%20pm.png?width=670&height=286&name=Screen%20Shot%202026-02-10%20at%201.31.38%20pm.png)

3\. Enter the **Name** and **Capacity, SAVE** - this is your **Ticket Type.**  
**Note:** The Ticket Type name is not visible on the ticketing page, it simply sets the capacity from which you can create price options.  
To create headers that appear on the ticketing page, use Ticket Categories. Refer to this article. 

**Note:** You are able to Add/Remove Units at anytime, refer to the instructions below - [click here](https://help.intix.com/add-ticket-category-to-event#increase-decrease-units)

4\. Continue creating all required Ticket Types. 

5\. once all ticket types have been created, Select **Cancel** to exit and proceed to add pricing options.

![Screen Shot 2026-02-10 at 3.21.33 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-10%20at%203.21.33%20pm.png?width=412&height=308&name=Screen%20Shot%202026-02-10%20at%203.21.33%20pm.png)

6\. To add Pricing Options, **select the three dots** on the right of the Ticket Type, select **EDIT**

**![Screen Shot 2026-02-10 at 3.50.09 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-10%20at%203.50.09%20pm.png?width=670&height=93&name=Screen%20Shot%202026-02-10%20at%203.50.09%20pm.png)**

7\. Enter price option title under **Price Label**.  
**Note:** We recommend including the ticket type name and age (if relevant) for clear continuity ie. General Admission - Adult 18+

8\. Enter **Price**

9\. Here you can customise **Available From** and **Available Until** **Dates** and **Times.     Note:** You can use **pricing options** to manage **staggered ticket releases**.         **Example:** If you’re running a Presale and want a **Second Release** that draws from your Presale capacity (not the general onsale capacity):

- Add a **Second Release** price option.
- Set the first Presale price option’s **Visibility** to **Hidden**.

Your **Second Release** price option will now be available for purchase!

10\. Select **Visibility** - Visible to the public or Hidden from the public

11\. Select **Show On Box Office** - Visible for Box Office or Hidden from Box Office 

12\. **SAVE**

 ![Screen Shot 2026-02-10 at 1.15.25 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-10%20at%201.15.25%20pm.png?width=438&height=678&name=Screen%20Shot%202026-02-10%20at%201.15.25%20pm.png)

13\. Select **Add New Price Option** to set up all remaining price options 

![Screen Shot 2026-02-10 at 3.34.40 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-10%20at%203.34.40%20pm.png?width=366&height=567&name=Screen%20Shot%202026-02-10%20at%203.34.40%20pm.png)

14\. **Advanced Settings**: Once all pricing options have been set up, here is where you can:

- - Set a **Minimum** and **Maximum ticket purchase per transaction** - default is minimum, 1 and maximum 8
    - Set a **Scan Limit** for your event
    - **Password Protect** tickets - refer to this article: [Password Protect Your Tickets](https://help.intix.com/password-protect-tickets?hsLang=en-au)

**Add/Remove Units:** Manage your capacity between ticket types easily by Add/Remove units. 

1. **Select the three dots** on the right of the Ticket Type, select **EDIT**
2. Select **Add/Remove Units**  
   **![Screen Shot 2026-02-11 at 9.00.37 am](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-11%20at%209.00.37%20am.png?width=331&height=408&name=Screen%20Shot%202026-02-11%20at%209.00.37%20am.png)**
3. Select **Increase** or **Decrease**
4. Enter **Units** you want to increase or decrease by ie. if you have 100 units and want to make it 150, increase by 50.
5. Select **Hide Window** to exit

**Increase Units**

**![Screen Shot 2026-02-11 at 9.02.34 am](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-11%20at%209.02.34%20am.png?width=319&height=415&name=Screen%20Shot%202026-02-11%20at%209.02.34%20am.png)**

**Decrease Units**

**![Screen Shot 2026-02-11 at 9.04.08 am](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-11%20at%209.04.08%20am.png?width=310&height=398&name=Screen%20Shot%202026-02-11%20at%209.04.08%20am.png)**

**View your Ticket page while you are in draft mode by selecting View Ticket Page** 

**![Screen Shot 2026-02-11 at 8.50.34 am](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-11%20at%208.50.34%20am.png?width=670&height=54&name=Screen%20Shot%202026-02-11%20at%208.50.34%20am.png)**

**TICKET page includes:**

- **Admission:** set up single ticket types
- **Group Tickets**: create Family ticket or Group Tickets - refer to this article: [Adding a Group Ticket to your Event](https://help.intix.com/add-group-ticket?hsLang=en-au)
- **Ticket Categories**: giving you the ability to display your Ticket Types in a clear format on the ticket page - refer to this article: [Ticket Category: Headers to organise tickets](https://help.intix.com/ticket-category?hsLang=en-au)
- **Add Ons** - **Sell merchandise or collect donations**: refer to this article [Add-Ons in Checkout](https://help.intix.com/add-ons-in-checkout?hsLang=en-au)
- **Settings**: here you can;

- - Select **Event Type** - Ticketed Event or Registration Event
    - **Event Language**
    - Allow **Ticket Forwarding**
    - Enable **Ticket Upgrade**
    - Send **Audience Marketing Email**
    - Set max **Ticket Limit** per transaction including processing large quantities of complimentary tickets<https://help.intix.com/ticket-settings-in-event?hsLang=en-au>
    - Refer to this article: [Ticket Settings in Event](https://help.intix.com/ticket-settings-in-event?hsLang=en-au)

![Screen Shot 2026-02-10 at 3.10.00 pm](https://help.intix.com/hs-fs/hubfs/Screen%20Shot%202026-02-10%20at%203.10.00%20pm.png?width=670&height=328&name=Screen%20Shot%202026-02-10%20at%203.10.00%20pm.png)

 

 

*Questions? Email your Account Executive or help@intix.com*

- [Getting Started](https://help.intix.com/getting-started?hsLang=en-au)
- [Organisation Settings & Account Management](https://help.intix.com/organisation-settings-account-management?hsLang=en-au)
- [All about Events](https://help.intix.com/all-about-events?hsLang=en-au#main-content)

    - [Create a Ticketed Event](https://help.intix.com/all-about-events?hsLang=en-au#create-a-ticketed-event)
    - [Customer Order Management](https://help.intix.com/all-about-events?hsLang=en-au#customer-order-management)
    - [Managing your Reserved Seating in Events](https://help.intix.com/all-about-events?hsLang=en-au#managing-your-reserved-seating-in-events)
    - [Event Operations](https://help.intix.com/all-about-events?hsLang=en-au#event-operations)
- [Personalising and Editing Events](https://help.intix.com/personalising-and-editing-events?hsLang=en-au)
- [Optimising Events & Ticket Sales](https://help.intix.com/optimising-events-ticket-sales?hsLang=en-au)
- [Memberships & Ticket Packages](https://help.intix.com/memberships-ticket-packages?hsLang=en-au)
- [Marketing & Audience Management](https://help.intix.com/marketing-audience-management?hsLang=en-au)
- [Reporting & Data Management](https://help.intix.com/reporting-data-management?hsLang=en-au)
- [Self-Service - Tickets](https://help.intix.com/self-service-tickets?hsLang=en-au)

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