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Membership expiry: Clear last year/season's memberships to set up the new year

After creating your new season memberships, expire the old price options and delete last season’s membership categories.

If this action has not been completed, previous years members will still show as current members in your export yet they will not have a valid membership.

Login to your INTIX account:
AU - intix.com.au
NZ - intix.co.nz
UK - intix.co.uk
US - intix.com

First, set your Membership Site to "Offline"

1. Go to Membership/Season Tickets > Settings > select 'Click Here' to switch to offline mode
Screen Shot 2026-01-07 at 2.47.17 pm 

Tidy up last season

  1. Expire price options - Membership/Season Tickets > Pricing > Pricing Options. Set an expiry date on any price option that should not be sold again.
  2. Delete unwanted price options - same screen. Remove price options you are not offering at all next season.
  3. Delete unwanted categories - Membership/Season Tickets > Pricing > Member Category. Remove categories you are retiring.

Why this order matters: anything left in place gets copied into the new season as a "Copy of" item, and you will have to clean it up afterwards on live memberships.

If your seat map has no information attached, you will not see the checklist and can copy straight away.

2. Price Options: Expire and Delete

  1. Membership/Season Tickets > Pricing > Pricing Options
  2. Select edit (pencil icon) on price option, go to "Expires" field and click in area where it states either 'Never Expires' or 'Date'
  3. Using the calendar, select the date the membership price option is to expire
  4. Save my update

Note: The member record is not deleted - their history is still in your system within Members Listing> View Past Membership

3. Custom Pages

  1. Detach membership categories and Ticket Packages from Custom Pages.

4. Membership Category

  1. Membership/Season Tickets > Pricing > Membership Category
  2. Select Edit Details on your General Admission Membership Category
  3. Update Available Units to equal the total number sold, (ie. you sold 226 of your available 300 memberships. Update the Available Units to 226)
  4. Click anywhere to save the update

  5. Now you are able to Delete General Admission Membership Categories

  6. Repeat for each General Admission category.


You will now only see all current Membership Categories and Price Options.  All past data is viewable via Members Listing > View Past Members

Related articles:

How to Create a Membership Category

How to create a Membership Pricing Option

Create Membership Site

Questions? Email your Account Executive or help@intix.com.